Investigation on the influence of the recession towards online Dissertation

Investigation on the influence of the recession towards online shopping - Dissertation Example However, Monroe, Sinclair, and Wachinger (2009) also indicate that over the past several years there has been considerable progress in retail sales and in 2007 it was note that there was more than 30 percent increase in retail sales in the Netherlands, France, in Germany and in Italy. Moreover, the researchers have also viable proof to suggest that sales in the United Kingdom actually spiked by more than thirty percent in 2008 in comparison to previous years while actual retail stores suffered losses in the sales in accordance with the data collected by British Retail Consortium. In accordance with online retail marketing, Monroe, Sinclair, and Wachinger (2009) suggest that retailers have a lot to learn if they would like their online sales to increase, â€Å"such as levels of broadband penetration and the shopping attitudes that differentiate European retail markets†. Constantin (2010) states in his research that because of recession, many countries and many organizations fac e a significant challenge to maintain themselves in the economy. Many sectors within the economy have been affected, top of them being automobile manufacturing, tourism, health insurance and retail. He states that because of recession, there has been a general slowdown in the economy and thus buyers have actually reduced traditional shopping. In this case, Monroe, Sinclair, and Wachinger (2009) support this research’s hypothesis that online sales have actually increased over time due to recession. They believe that the patterns of sales show increase because of broadband penetration which has led to people shopping more and more online. Monroe, Sinclair, and Wachinger (2009) along with other researchers also suggest that retail outlets online will have to work on finding the right niche in order to actually obtain sales in these recessionary times since buyers are ready to purchase goods online however, they are primarily targeting their needs instead of their wants. (Grewal and Tansuhaj, 2001; Gronroos, 1989; Keisidou, Sarigiannidis and Maditinos, 2011; Koksal and Ozgul, 2007; Li and Zhang, 2002; Lian and Lin 2008) The study conducted research on ninety three respondents within an age bracket 18 to 51 with maximum respondents (83 percent) being in the age group of 18 to 23 and about 75 percent being males amongst the respondents. Various questions were asked from the respondents to evaluate the concept of traditional shopping versus online shopping and how people have actually moved to this type of shopping particularly in the recessionary times being experienced in this day and age. Based on survey results, a summarization of the results can be that there has not been much impact in online sales of these respondents because they continue with their patterns of purchase irrespective of how the economy has been functioning. The reasons behind this continued pattern of purchase is for reasons other than economic recession where most find it convenient, e asy and time saving to actually shop online in comparison to shopping traditionally in shops. Evans (2009) suggests in her forecast for online shopping for 2013 that despite the negative effects of the economy on shopping, both traditional as well as online shopping. There are various reasons because of which people have reduced their short term online and traditional shopping. Evans (2009) believes that such reasons include various aspects of spending such as lower levels

Business and organizational aspects of HCI (HW) Research Paper

Business and organizational aspects of HCI (HW) - Research Paper Example IBM’s HCI research is the most extensive to date. The company has designed its business agenda around HCI. The challenge that IBM faced was to treat their employees as the most valuable asset that can be turned into the company’s competitive edge. The design of IBM is visualized on the belief that future social collaboration functions will be sophisticated making consumer access and commercial services cost-effective over the internet. Since at IBM, design is the vital component for products and services to be successful, the affects of the design directly impact the product use, service cost and customer loyalty. For this purpose, the designs of IBM are focused on providing user experienced services to the customers. The designs at IBM are built to tackle the architectural issues of large-scale information portals and cities that are opened for social and economic commerce. The IBM Services such as Dojo Globalization, IBM Lotus Sametime 8.5, and Dojo Enhanced Grid help the businesses for integration of people is based on the HCI. The development of technologies that allows for speech recognition, and interaction designs, the HCI research at IBM is there since 20 years. IBM designs it HCI technologies from disciplines of computer science, sociology, industrial design, anthropology and psychology to provide on-site collaborations with its users and other customers. Some of the research projects of IBM on HCI are Koala which uses the HCI technology to record and share business processes over the Web between different users; Unified Activity Management is used to understand how the employees plan, manage and share their activities amongst themselves; and Shape Writing technology is the new and latest in HCI technology which highlights the importance of users’ interaction with mobile phones, PDAs, and handheld devices. As IBM is a business and consumer solution provider, it